Product and billing support
Account access, delivery, numbers, plans, and billing questions.
support@texttree.aiContact and support
How can we help?
Use the channel that matches your request so it reaches the right TextTree workflow.
Agent-readable summary
How do I contact TextTree support?
Contact TextTree at support@texttree.ai for product, account, delivery, number, plan, billing, and security questions. Send privacy access, deletion, export, or correction requests to privacy@texttree.ai. Never include API keys, bearer tokens, private phone numbers, or full message bodies in email.
- Best for
- TextTree customers, developers, evaluators, and privacy requesters who need an official support channel.
- Key points
- Direct product support email; Dedicated privacy request email; Clear guidance for handling sensitive support data.
- Pricing or setup
- Support channels are available for account and product questions; plan-specific service levels are not implied.
- Next step
- Read the quickstart orTroubleshoot errors
Verified support channels
Privacy requests
Access, deletion, export, correction, and other privacy requests.
privacy@texttree.aiSecurity reports
Send a concise description and reproduction steps without including credentials or private message content.
support@texttree.aiDo not email API keys, bearer tokens, private phone numbers, or full message bodies. For implementation help, start with the quickstart and error reference.